Got questions? We've got answers!
Welcome to LaFrancius Yarn Abode, where every crochet plush is made with love and care! I understand you might have a few questions about my adorable creations, how to order, or how to keep your new friend looking its best. Dive into my frequently asked questions below to find all the answers you need to make your experience as satisfying as possible.
Your most asked questions about LaFrancius Yarn Abode
Here you'll find everything you need to know about caring for your plush, custom orders, shipping, and more. We've compiled the most common inquiries to help make your experience with LaFrancius Yarn Abode as smooth and joyful as possible. If you can't find what you're looking for, don't hesitate to reach out!
What's the best way to care for my new crochet plush so it stays soft and lovely for a long time?
To keep your precious crochet plush looking its best, we recommend avoiding machine washing and drying. Instead, gently spot clean with a mild soap or hand wash it in cool water. Always lay flat to dry to maintain its shape and softness. This tender care will ensure your adorable friend stays lovely for years to come!
Can I request a special animal, colour, or design that isn't currently available in your shop?
Absolutely! We love bringing your unique visions to life. If you have a special animal, colour, or design in mind that you don't see in our shop, please don't hesitate to email me at katielafrance009@gmail.com. You can also visit our Custom Creations page to design your very own little plush, and we'll do our best to make your dream plush a reality!
How will I receive my order? Do you ship, and what about picking it up locally in Red Deer?
We offer both convenient shipping and local pickup options! Yes, I do ship my adorable creations right to your doorstep for a small fee. If you're in the Red Deer, Alberta area and prefer to save on shipping costs, you're more than welcome to pick up your order locally. Just select the pickup option at checkout!
What if I have a question or an issue with my order once it arrives?
Your satisfaction is my top priority! If you have any questions or encounter an issue with your order after it arrives, please reach out to me immediately at katielafrance009@gmail.com. I am committed to providing excellent customer service and will get back to you as soon as possible to resolve any concerns you may have.
Still have questions? Let's chat!
Didn't find the answer you were looking for? No problem at all! We're here to help. Whether it's a unique request or a general inquiry, we'd love to hear from you directly.